Thank you for shopping with Cirkus Online! We aim to ensure your order is delivered quickly and securely. Below are the details of our Shipping & Delivery Policy.
1. Shipping Regions
We currently deliver to the following regions:
- [List countries or regions you ship to, e.g., the United States, Europe, Asia, etc.]
Unfortunately, we do not ship to [mention regions/countries you do not serve, if applicable].
2. Shipping Times
Orders are typically processed within 1-2 business days after payment confirmation. Delivery times depend on your location:
- Domestic Shipping: [Insert timeframe, e.g., 3-7 business days]
- International Shipping: [Insert timeframe, e.g., 7-21 business days]
Please note that delivery times may vary due to unforeseen circumstances such as weather, customs delays, or holidays.
3. Shipping Costs
Shipping fees are calculated at checkout based on your order total, destination, and selected shipping method.
- Standard Shipping: [Insert cost or policy, e.g., Free for orders over $50]
- Express Shipping: [Insert cost or policy]
Additional fees, such as customs duties or taxes for international shipments, are the responsibility of the customer.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.
5. Failed Deliveries
If a delivery attempt fails due to an incorrect address or absence of the recipient, the customer may be responsible for additional shipping fees.
6. Damaged or Lost Packages
If your package is damaged or lost during shipping, please contact us immediately at [email protected]. Include your order number and any relevant photos. We will assist you in resolving the issue with the carrier.
7. Changes to Your Order
If you need to update your shipping address or cancel your order, please contact us as soon as possible at [email protected]. Once the order is processed, changes may not be possible.
8. Contact Us
For further assistance regarding shipping and delivery, feel free to reach out to us:
- Email: [email protected]