1. What products do you offer?
We offer a wide range of home goods, including furniture, décor items, lighting, and textiles.
2. How can I place an order?
You can browse our website, select the products you love, add them to your cart, and follow the checkout process to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and other online payment options.
4. How long does it take to process an order?
Orders are typically processed within 1-2 business days.
5. How can I check my order status?
You can log in to your account on our website and view your order status in the order history section.
6. Do you offer international shipping?
Currently, we ship to select regions. Please check our shipping policy for more details.
7. How much is the shipping fee?
Shipping fees depend on your order amount and delivery location. The exact fee will be shown during checkout.
8. What is your return and exchange policy?
If you’re not satisfied with your purchase, you can return or exchange the item within 30 days of receipt. Please ensure the product is unused and in its original packaging.
9. How can I contact customer support?
You can reach our customer support team via:
- Email: [email protected]
10. Do your products come with a warranty?
Some products come with a limited warranty. Please check the product page or contact customer support for specific details.
11. How can I subscribe to your newsletter?
Enter your email address at the bottom of our website to subscribe to our newsletter and receive updates on new arrivals and special offers.
12. Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them on our website and gift them to your loved ones.
If you have additional questions, feel free to contact us anytime.